Switchboard Receptionist, part-time SCC

Switchboard Receptionist, part-time SCC

 

Job Category: 6

 

Job Type: Support Staff, Hourly

 

Supervisor's Title: SCC Foundation Director and Assistant to the President

 

Location: Scott Community College (10)

 

Salary

 

Starting $13.71 hourly

 

Job Description

 

Responsible for operating the switchboard/reception area, provides designated information to students and general public. First point of contact in an emergency and contact to dispatch AOC's (Administrator on Call).

 

This is part-time 20 - 25 hours per week within the hours of 7 a.m. - 5 p.m., with a max of 4 hours per shift daily and the work schedule to be determined upon placing the right candidates. Flexible work schedule is preferred.

 

Required Qualifications

 

Must be a high school graduate or equivalent, have current computer skills, be able to establish and maintain good working relationships with staff, students and the general public; have a clear speaking voice, have the ability to multitask, and be able to be flexible when handling several requests at a time.

 

Preferred Qualifications

 

Physical Demands

 

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

• Prolonged periods sitting at a desk and working on a computer.

 

Typical Duties and Responsibilities

 

Operates switchboard/receptionist area:

 

• Receiving and placing calls.

• Routes calls accurately and efficiently.

• Greets and directs visitors.

• Gives information in response to inquiries and forwards messages as needed.

• Reports telephone or connection disorders to both the Help Desk and supervisor.

• Keeps an up-to-date list of staff and numbers.

• Maintain switchboard manual with up-to-date information which would be available for any relief of operators and work-studies.

• Create and update Opti signs digital slide show.

• Helps customers with and maintains petty cash for vending machines.

• Operates the Informa Cast program for Emergency Notification.

• Assists as backup for maintaining calendar of events scheduled in campus areas.

• Maintains calendar for van reservations.

• Assists as requested in sorting incoming and outgoing USPS mail.

• Receives deliveries from outside sources. Prepares outgoing mail for pick up from outside sources (UPS, FedEx, etc.).

• Is committed to providing quality service; meets or exceeds expectations of internal and external customers.

• Assists students, faculty, and staff through a variety of tasks.

• Performs other duties as assigned.

 

EICC Non-Discrimination Statement

 

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).

 

If you have questions or complaints related to compliance with this policy, please contact EICC's Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, equity@eicc.edu or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: 303-844-5695. FAX: 303-844-4303; TDD: 800-877-8339 or Email: OCR.Denver@ed.gov

 

Posting Number: S156P

 

Number of Vacancies: 1

 

Close Date:

 

Open Until Filled: Yes

 

Special Instructions Summary:

 

To apply, visit https://apptrkr.com/6474617

 

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